Experts in property management
Our business specializes in property management. We do not sell real estate, nor do we buy it.
Our sole focus is to lease and manage properties in and around Melbourne and have our finger on the pulse of changes within the market.
With our expertise lying in the rental market exclusively, it enables us to provide you with sound advice to maximize returns, minimize vacancies and make the investment more profitable in the long term. This, in turn, gives you a competitive edge, in an aggressive climate.
In order to expose your property to the masses of potential tenants, we advertise through a variety of mediums.
The most crowd-drawing medium for advertising currently, is through the Internet. Privately, landlords are unable to advertise their property on major real estate websites. Property Managers Melb is able to advertise on these lucrative sites to reach more people.
We also use property signage, open for inspections, statewide Saturday newspapers, local newspapers where suitable, re-location companies for executives, as well as our database of corporate clients, and prospective tenants.
Finding potential tenants
Finding a good tenant can be difficult. We ease your mind by filtering through the applicants with our extensive screening process before we recommend them to you.
We speak with the applicants’ recent landlord, or property manager, to discuss how they are maintaining their current property and if their rent is paid punctually. We also thoroughly check their employment history and speak with their references, and employer.
Organising lease documentation
We want to prepare lease agreements, which protect both you, and the tenants. Most agents will use a standard tenancy agreement, but we will work with you to add in any additional clauses to further protect you and the best interests of your asset. We thoroughly inspect all documentation to ensure your legal rights are safeguarded.
Preparation of bond documentation
All tenants are required to pay bond. This bond is held with the Residential Tenancy Bond Authority.
At the end of tenancy, an exit inspection will be held. If property is deemed to be in a fair condition, the bond will be returned to the tenant in full. There can be differing opinions on what is ‘fair condition’ and a ‘fair amount of wear and tear’. We will provide a well-documented condition report, along with detailed photographs at the beginning and end of each tenancy.
We provide tenants with clear documentation at the beginning of tenancy outlining their responsibilities for maintenance of the property during tenancy, as well as upon vacating.
We will handle all aspects of the bond including documentation, as well as dispute resolution regarding the return of the bond at the end of tenancy.
On the expiration of the lease, or every 12 months, we sit down with you to discuss whether the current rental price is still appropriate given the present market. We are able to discuss with you whether rent is due to be increased, and other ways that you might gain a competitive edge over the competition,
Maintenance and Repairs
We have a skilled bank of tradesmen on hand, who are licensed and insured. These tradesmen have been selected based on quality workmanship, and are competitively priced.
Should your property need any maintenance or repairs, your property manager will get in contact with the relevant tradespeople and arrange quotes for your approval.
We deposit the rent into your nominated bank account promptly after receiving it. You will receive a statement via email, as well as an update through our Online Manager tool.
You will receive all rental income statements monthly via email, as well as through our Online Manager tool. You can access comprehensive and fully itemised statements, as well as a complete statement at the end of the financial year to help ease the load at tax time.
Payment of outgoings on your behalf
We are able to deduct money from the rent in order to pay bills at your request. This includes, but is not limited to gardening costs, pool maintenance, body corporate/owners corporation fees, general maintenance costs, water and council rates, and insurance premiums.
Conduct regular inspections
At the beginning of each tenancy agreement you enter, we conduct a comprehensive internal and external inspection of your property to assess the starting condition. We provide you with a report, as well as detailed photographs. The tenant will be provided with this also and asked to sign off to confirm the report is accurate.
Regular inspections throughout the term of the tenancy are also conducted, and you are offered the opportunity to accompany our property managers in these inspections. This allows us to pick up maintenance issues early before they become a bigger problem. Comprehensive written reports and detailed photographs are submitted to you after each inspection.
We have a strict policy on rental arrears, and when the situation arises, it is met with swift and appropriate action. You are kept up to date with all steps during this process
We handle all tenancy disputes diplomatically and with strict professionalism. We will give you advice at all stages of dispute resolution, and if necessary, represent you at any Victorian Civil and Administrative Tribunal (VCAT) hearings.